Why Families Choose HFA

You can bring your fears, emotions, worries, concerns, questions, and more to us. We’ll be there to validate what you’re feeling and care for you in that moment. Also, we know parenting can make life chaotic—we don’t expect you to have a clean house, have showered, or anything like that. We are human just like you; there is no judgment from us on any of that.

We are always looking for and celebrating those moments of joy between parents and their kids, and we want to help bring joy to your life as well.

We are encouraging and supportive, and we like to celebrate BIG with you when you reach new parenting milestones!

HFA isn’t just about you, and it isn’t just about your baby. It’s for your whole family  – and we believe “family” is whoever you say it is – all types of aunties, grandpas, caregivers, family friends, and more are often part of our family units. And oftentimes, HFA parents have more than one child. So, if another child in your family needs something, we’ll help. Your family as a whole is working to find new housing? We’re there to support everyone.

Many parents in HFA have experienced, or are currently experiencing, high levels of stress. Sometimes, the stress comes from lacking access to basic needs, like adequate food, clothing, and a place to live. Sometimes, the stress comes from other relationships in your life. Sometimes, there are critical health needs or concerns.  Sometimes, the stress comes from just being a new parent and not having anyone to support you. You’re not alone. Whether you’re experiencing these kinds of things now, previously, or in the future, we are here to support you in the midst of it all.

Your baby benefits from having healthy and supported caregivers, so we want to support you in having the resources you need to take care of your needs so you can take care of your baby. That means we’ll also ask about things that might be coming up for you. We’ll talk about all sorts of things, like how your mental health impacts you and your family. If you want support with this, we’ll work to get you connected in whatever way feels best to you. It might mean counseling, or it might mean that we take some time to talk about how you can reduce your stress and take care of yourself. And if you change your mind about something, we can come back to it at a later visit.

When we don’t have the answer to a question you have, or when you need something we’re unable to provide directly, we won’t just let your questions and needs linger. We are well-informed about other resources in our community, and if there is a community resource that can help meet your needs, we’ll help you connect to them. If you have questions we don’t know the answers to, we will learn alongside you, and we’ll both grow together.